Q. What is the new overlay for the 248 area code?
The new overlay for the 248 area code is 947.

Q. When will the overlay be established?
As of January 26, 2002, if you request new service or have your present service moved, you may have received a phone number with the new 947 area code.

Q. May I have the same area code for any additional line in my home or business?
Verizon will try to honor your request. However, if no additional numbers are available in your current area code, it may not be possible to do so.

Q. Will I have to change the way I dial?
Yes. You must use 10-digit dialing (area code + 7-digit phone number) in order to make calls within and between the 248 and 947 area codes. You will also get through by dialing 1 + area code + 7-digit phone number, although dialing "1" is not required. Callers who don't use the new dialing pattern will hear a recorded message reminding them to dial 10 digits. They will also be required to hang up and redial the telephone number.

Q. Even if I am dialing someone across the street, I still have to dial the area code?
Yes.

Q. Will the new area code mean a change in rates or calling areas?
No. A local call is still a local call. A toll call is still a toll call.

Q. Will long distance dialing change?
No. For long distance, you dial 1+ area code + 7-digit phone number, just as you do now.

Q. How will I know whether a call is local or toll?
You may consult the Customer Information Guide in your Verizon Super Pages^TM white pages directory to determine if an exchange is in your calling area.

For helpful information about the area code change, see Preparing for a Change.