For companies that have a private
branch exchange (PBX) system, your PBX may block calls to some
numbers and business associates who are assigned a new area
code. To prevent call blocking, follow the three steps below:
•
Determine with your supplier whether your system can translate area codes that do not have "0" or "1" as the middle digit
•
Arrange to have your PBX reprogrammed, if necessary, to recognize such area codes as valid
•
Modify your PBX to employ 10-digit dialing for local calls, where required
Verizon establishes test numbers for PBX customers to call
in order to test PBX lines during an area code change. Check
with your Verizon representative to obtain a test number for
your area.
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